Sandy’s work focus is to continually improve the client experience. In addition to servicing and supporting the contracts of McDowell Financial Group’s customers, Sandy also works with clients and helps Tom and Olivia from the case design stage to underwriting to the final placement of new contracts. Sandy seeks to identify solutions while advocating for clients and negotiating with insurance carriers to achieve the best outcome on every policy. Her attention to detail ensures high-quality case submissions and exceptional results. Sandy serves as the point of contact for clients and vendors of McDowell Financial Group. She oversees all new business, administers the firm’s customer relationship management system, serves as the information security officer, and analyzes and compiles clients’ reports. She feels blessed to be part of the team at McDowell Financial Group and finds great joy in helping our clients.
Sandy’s husband, Kevin, is a Sales Agronomist. They attend church in Sioux Falls where Sandy has helped with Awana children’s ministry for over 20 years. She and Kevin have 3 grown children with the fourth still at home and keeping them busy. Their oldest son is a nurse, their only daughter is a student-athlete at Xavier University, and their next son is a U.S. Marine. They enjoy getting to connect with their three oldest kids any time they can, and they delight in coaching and cheering on their youngest son in his activities.